Return & Refund Policy

Nagina Pustak Bhandar maintains the following return guidelines to ensure fair service.

Return Window

  • Returns must be requested within 72 hours of delivery.

  • Items must remain unused and in original condition with proof of purchase.

Non-Returnable Items

  • Competitive exam books and selected categories

  • Used or damaged items caused by customer handling

  • Items without original packaging

These items are not eligible for return or exchange.

Refund Conditions

  • Approved returns may be processed as store-adjusted refunds or credits.

  • Customers returning items are required to make a minimum purchase equal to 30% of the refund value during adjustment processing.

Verification

All returns are subject to inspection before approval.

Contact for Returns

Phone: 8544479089
Email: info@naginapustakbhandar.com